15 January 2025

by Emma Slater

A safety issue has been identified with Morco Open-Flued Gas Water Heaters which may be installed in canal boats, houseboats, mobile homes, caravans, domestic and commercial settings.

The product presents a risk of fire, explosion and injuries. There is a risk of gas leaking which, if ignited, may cause burns, explosions and injuries.

The products are not in conformity with the requirements of Regulation 2016/426.

Morco have initiated a recall for affected appliances.

Owners of gas water heaters installed (including those which have previously received a safety upgrade) should contact Morco immediately to discuss next steps. Owners should not attempt to check or test the appliance themselves.

Further information, including a form to request a refund or a replacement, can be accessed HERE. 

Morco Products Ltd can be contacted on telephone number 01482 325456 or by email at gaswaterheaters@morcoproducts.co.uk

Anyone that smells gas, including owners and consumers concerned that their product poses a risk, should contact the National Gas emergency helpline on 0800 111 999 in England, Wales and Scotland, and 0800 002 001 in Northern Ireland.

A link to the product recall document can be found HERE. This includes an image of the item and more details of the recall.