Kimberley Wood

Kimberley Wood

British Marine’s Event Production Manager 

For British Marine’s Event Production Manager, Kimberley Wood, the busiest time of the year is just about to commence. Southampton International Boat Show is just weeks away, and it’s her role to ensure that Britain’s largest boating and watersports festival runs smoothly. 

This year taking place from 13 to 22 September, the 10-day extravaganza provides a dazzling showcase of the diversity of the British leisure marine industry; from paddleboards to sailing boats, powerboats to superyachts. With over 350 exhibitors, 600 brands and hundreds of boats on display; Europe’s largest purpose-built show marina, plenty of opportunities to get on the water and give it a go for free including the huge watersports lake, live music and DJ sets, stunt shows and a whole host of other attractions, over 100,000 visitors are expected. 

Kimberley plays an instrumental role in planning and delivering a spectacular show that not only entertains and informs, but also provides vital sales and networking opportunities for the industry. The challenge comes in balancing the varied needs and interests of exhibitors and visitors alike while striving to exceed the expectations of all. 

“We know how important the show is for our industry, and so we have to get it right,” Kimberley says. “Put simply, we know that happy visitors, equals happy exhibitors, and that in turns makes our team happy.”

Kimberley works closely with all members of British Marine’s Events team, as well as with the show’s site manager. Her remit is wide-ranging and includes formulating the aesthetics of the show – managing everything from the floorplan and visitor flow, to carpeting, furniture and signage, and over 1.3km of show wrap! She also contracts and manages external suppliers to ensure the best possible implementation of infrastructure and services to create the show’s ‘look and feel’ in the most cost-effective manner; that could be installing unseen utilities such as cabling for stand space, through to sourcing new and exciting catering options, such as this year’s street food ‘experience’ that’s set to entice visitors. Her role also encompasses contingency planning - for example, in case of adverse weather - to ensure the safety of all on site and to minimise any impact on the running of the show. 

It's a highly dynamic role, but with expertise in event operations and project management Kimberley has plenty of relevant experience. Having worked on this event in particular for seven years, Kimberley feels she knows the show intricately. With that, she is fully committed to delivering seamless customer service and the very best experience. 

Southampton International Boat Show may fundamentally be the same ‘event’ every year - this year is the 55th edition! - but we are constantly improving it, including elements that cannot be seen, she says.

Part of that has included a strategic reach-out to new exhibitors, to ensure the full breadth of the industry is showcased to the public. Maximising this opportunity has required subtle changes in show operations for this year, as Kimberley explains: “By proactively supporting a wider variety of marine exhibitors, in turn this attracts an even wider range of visitors, which is brilliant news for our industry. Knowing that, we have worked hard on the floorplan - and in particular positioning of exhibitors who offer entry level products/services - to create a very specific flow, so that visitors experience a ‘journey’ as they make their way around the show; a natural progression from affordable and accessible watersports that greet you on the lake as you enter, through dinghies and classic boats, all the way through to the largest and most expensive yachts on the marina. 

“Each ‘zone’ will offer a mini show-within-the-show. It’s a very visible way to show people that there is much more to boating and watersports than they might think – and that it needn’t be as expensive as they might assume. 

“As the industry body, we are aware that boating has a particular demographic and can be a very generational sport. So, this has been about creating opportunities to broaden the base of the industry, to encourage families and first-timers to come and see the wonderful diversity of the boating industry, regardless of any pre-conceptions or previous experience. It’s about giving people a taste at beginner level, but also allowing them to see what else is possible.  

“At the same time, we know that many visitors are experienced boaters, serious about buying. Every exhibitor is entitled to a number of special guest tickets which enables them to personally invite guests to the show. Tying in with that, we have refined our offerings to round-out that ‘laid-back luxury’ lifestyle experience that spending a day at the show can offer; the Quarterdeck Bar and Restaurant and Sparkling Wine bar sponsored by TheYachtMarket.com, for example, is located on a 50m stretch of waterfront in close proximity to the marina, where visitors can enjoy an exceptional dining experience, which this year includes an exclusively curated burger by a Michelin-star chef.”

Regardless of what particular interest draws each visitor to the show, Kimberley has this year ensured that arriving at the venue is as straightforward yet stand-out an experience as possible, with significant improvements to signage and an exciting re-vamp to the entrance exhibits. This, she says, “ensures visitors arrive in a positive frame of mind, feeling ready to embrace the buzz of the show and get the most from their day out”. Additional seating, a fresh take on catering and late-night entertainment experiences at The Shipyard have also been added.

Streamlining the arrival process for exhibitors too has also been a key focus; all pre-show information and forms are now available digitally under one log-in, and the accreditation app trialled last year has been further refined, allowing exhibitors to pre-book a time slot for set-up to eliminate admin on arrival. This leaves exhibitors to dedicate their time to building their stand and maximising sales opportunities. 

With around 600 exhibitors attending of all sizes, Kimberley says: “For all exhibitors, big or small, we recognise the importance of the show to them, and the importance of their part in our industry. Whether they have a 3x3m stand or a 200sqm stand, all exhibitors have access to the same level of support. For me, that may mean I’m liaising with a dedicated in-house events team for an established exhibitor one minute; the next I may be helping an individual who is attending the show for the first time to provide guidance on their infrastructure requirements; by offering all the necessary information in advance, we can help them to feel confident about coming to the show.”

Additionally, myself and members of the wider operations team are always on hand before, during and after the show to provide help and advice, and listen to feedback,” she adds. “I love meeting exhibitors face to face and helping to create their perfect sales environment.”

In total, Kimberley spends around 31 days on site, ensuring every detail of the show is taken care of. 

“In the final few weeks when we’re very close to bringing the event together, we will still be tweaking the physical aspects of the show such as structures, branding, signage and so on, and continuously striving for any improvements we can make until the last minute. 

“We work very closely with our contractors, many of whom have longstanding experience of working on the show. It creates a very close-knit feel to the team, with everyone working together to deliver an outstanding show experience. For me, it’s very rewarding to be part of a small but highly dedicated team that transforms what is, ordinarily, a car park and a field, into a phenomenal family-friendly attraction that gives multiple opportunities to get afloat and see everything the leisure marine industry has to offer.

“These busy final few weeks are the culmination of 12 months of thorough preparation that will have begun the moment last year’s show concluded – although I am often asked what I do for the rest of the year! Even before the show closes, we will already have started to collate feedback through surveys and social media. We also look to other shows throughout the year – both marine and non-marine – for ideas on segmentation, flow, catering, structures and so on, which are all important considerations in enhancing the visitor and exhibitor experience. 

Analysis of all of that informs our plans for the next show, and from there we will be refining details, planning new features and appointing contractors to build success year on year – and the countdown begins all over again!”

Claim your three free Southampton International Boat Show 2024 Tickets 

As a British Marine member, you are entitled to three free General Admission tickets to the show, which are worth £90. 
Please refer to your Welcome to Membership email to claim your free tickets.

You can say hi to Kim when you see her at the show!

Article first published, Summer 2024