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The Future Customers Project - an update

Published on: 14 March 2018

Futures project launch photo

Following its beginnings in 2016/17, the next stage of this vital industry project received its successful launch at the new 5-day London Boat Show 2018.

British Marine members can download the report and read about the problems the industry is facing and discover the strategy being forged to help tackle the threats and secure the future of the UK’s marine industry. Visit to download the report and to keep up to date with the project’s progress.

An Executive summary is available on the website, with the full report available free to British Marine members and at a cost of £300 to non-members. 

So What's Next?

A Project Manager has been appointed in Jon Eads (a highly respected industry professional with years of experience), who is being supported by a Steering Group of industry professionals drawn from British Marine membership, the Royal Yachting Association and British Canoeing, with further partners to be announced.

Jon will be taking the project on the road at a series of events during 2018, to engage the breadth of the marine industry and boating community on the challenges they face and how they can use ‘best practice’ examples to help future proof both marine businesses, but also the huge range of boating activities and watersports they support. The first of these events will be held on Tuesday 1 May in Southampton. Look out for further details and how to book your place in next weeks Latest News.

If you have any questions or want to get involved, then please contact the Futures Project Manager, Jon Eads, at