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Member details - British Marine

Business and People Development - Tim Fraser-Hook

Address65 Springfield Crescent
Al5 4LL
United Kingdom

Business and People Development

We are a small, enthusiastic and highly focussed people development, training and consultancy business. We provide bespoke solutions tailored to the needs of individual businesses. We build relationships and partnerships through clear communication, understanding, integrity and loyalty. In short, we practice what we preach.

We have extensive practical experience and technical knowledge to work creditably with your personnel in the following fields:

•             Marine - commercial and leisure

•             Industrial Equipment

•             Haulage

•             Automotive

•             Agricultural Equipment

•             Construction Equipment

•             Various trade sectors in the building industry

What can we help your business develop?

• Exceptional customer service

• Aftermarket support – Creating the best After Sales parts and service offerings (this includes Parts inventory management and workshop/service department loading and management)

• Increased sales – Why customers buy and how to ensure they buy from you. (we offer a "blended" approach, sellings skills combined with technical knowledge of the products they are selling)

• Effective change management – planning and implementation

• Efficient and effective communication

• High quality personnel management and leadership – How to get the best from your team

• Professional presenting – from meetings to conferences

Positive solutions for your business needs!

Get in touch for a chat, we may be able to help you!

Tim Fraser-Hook.