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Our offices are located at:

1st Floor
Tagus House 
9 Ocean Way
Ocean Village 
SO14 3TJ

Our Registered address is:

Marine House,
Thorpe Lea Road,
TW20 8BF

You can contact us via the following methods:

  1. E-mail:
  2. Telephone: 01784 473377

Emergency Contact information

For out of hours assistance, British Marine members can contact Lesley Robinson, CEO on 07767 884399.

Getting To Our Offices

If you are planning on visiting our Marine House office get directions from your location.

Complaints Procedure

If you have a complaint about a British Marine member company then please contact the legal team at Marine House. Click here to read our complaints procedure.

If you have a complaint about a British Marine member of staff please contact the HR Manager.

Members of the public - queries

As a trade association, we do not have the appropriate insurance, knowledge or remit to provide consumer advice to the general public.

Please check the following sources of information.

1.            RYA – or British Canoeing - - for general consumer boating advice.

2.            Your booking/travel agent – if it is regarding a boating holiday.

3.            Citizens Advice Bureau - - if you require consumer advice regarding a boating holiday or similar.