Job Role: Membership Manager
Lucy joined British Marine in 2015 as a Membership Executive, where she worked on the recruitment and retention of new and existing members. She was promoted to a Senior Membership Executive in 2016 before being promoted to Membership Manager in November 2019. Prior to joining British Marine, Lucy worked at Foxtons as a Senior New Business Consultant where she managed new enquiries to the business.
Lucy manages the smooth and efficient running of the operational aspects of the membership function. Her duties include overseeing the membership application process, managing the administration of membership activity, leading on the annual subscription renewal process and handling membership queries. Lucy is also Secretary for Commercial Marine and British Marine Insurance, Financial & Legal Service Association.
Outside of work, Lucy has a young daughter who keeps her busy! She also enjoys baking and recently came second in the British Marine staff Bake Off competition!